San Francisco Nonprofit
“We really appreciated their creativity in finding solutions that worked within our existing web structure.”
Please describe your company and your position there.
I am the Communications Manager of a nonprofit company.
Describe what your company does in a single sentence.
We are a leading poverty-fighting nonprofit that serves the entire Bay Area.
What specific goals or objectives did you hire Good Stuff Partners to accomplish?
Design annual impact report page on our website
How did you find Good Stuff Partners?
Previous work
Why did you select Good Stuff Partners over others?
High ratings
Great culture fit
Company values aligned
How many teammates from Good Stuff Partners were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Good Stuff supported with design, digital strategy and project management for our annual impact report page on our website. We tasked them with building the designw within our existing web modules since we were already pleased with the structure we had for previous reports but wanted a light refresh to ensure the content seemed new and engaging.
Once our content was developed and final, Good Stuff led us through an iterative design process to agree on the overall layout, and implemented the page on the backend of our site. They also led us through a QA process to ensure the page would function without any hitches. Good Stuff also developed social media assets for us to use to promote the report, which was very helpful for our team.
What were the measurable outcomes from the project that demonstrate progress or success?
We were very pleased with how the report performed this year! Anecdotally, we heard really positive feedback from donors, partners, and internal staff about the report, and saw an improved engagement rate compared to previous years in the weeks immediately after the launch. Process-wise, development was also much smoother than it had been in previous years.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Good Stuff's project management was extremely effective. They built a timeline for us to work from for the report design and were extremely communicative via email throughout the process. We have several rounds of internal review on our end and they were right by our side through the entire process!
What was your primary form of communication with Good Stuff Partners?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Good Stuff was deeply committed to the success of this report and felt like much more of a true partner than a vendor throughout the process. And we really appreciated their creativity in finding solutions that worked within our existing web structure.
Are there any areas for improvement or something Good Stuff Partners could have done differently?
As discussed, I think just being more upfront about the potential challenges of working within our existing web structure from the get-go would have been helpful since we ran into some issues and had to bring web developers in later in the process. Overall though, the team was wonderful!